NHTSA Complaint #11451071 — 2013 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11451071 |
| Vehicle | 2013 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The vehicle has an engine oil leak at the oil pan gasket. This was previously recalled by Hyundai (19V063000) as potentially causing a sudden loss of power or rapid slowing of the vehicle during operation. The Hyundai dealership addressed that recall by placing RTV on the gasket. It appeared to fix the issue for a few months to a year. Then I noticed the vehicle was dripping oil and that it appeared to be coming from the oil pan gasket. The "fix" that Hyundai previously performed has stopped working resulting in the same safety issue as identified in the prior recall. My wife took the vehicle to a Hyundai dealership today and where they confirmed that it was leaking from the oil pan and quoted $396 to fix it. My wife was told that they would not remediate the safety issue since they already performed work for that recall and it had been a year. I feel this is a serious issue - that the work they did to resolve a safety recall has failed and they are unwilling to fix it. I wonder if the work to my vehicle was done correctly compared to others (did the remediation call for RTV to be used?), or if Hyundai did not take the correct approach to remediate the issue (should it have been a new, thicker gasket instead of the RTV?). In either case, the fix has failed and resulted in the same deficient safety condition stated in the prior recall.
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