NHTSA Complaint #11450956 — 2020 FOREST RIVER BERKSHIRE

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number 11450956
Vehicle 2020 FOREST RIVER BERKSHIRE
Component EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident
Date Filed
Mileage 2,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2020 Forest River Berkshire RV. The contact stated that when he purchased the RV and parked at his residence, the headlights failed to operate as designed. The RV was taken back to the dealer and he was informed that a switch was installed in the RV that would eliminate the failure. The failure recurred and the RV was taken back to the dealer a second time. The contact was informed that the vehicle was repaired however, after picking up the vehicle the headlights failed to operate while driving the RV. The contact stated that during nighttime driving the hi-beam headlight had to be used to drive safely. The contact was concerned that the hi-beam headlights could cause a crash with oncoming vehicles. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 2,000.
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