NHTSA Complaint #11450875 — 2016 CHEVROLET MALIBU
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11450875 |
| Vehicle | 2016 CHEVROLET MALIBU |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
Warning message appeared after incident happened It read "Engine power is reduced". I was driving on the highway at 70 mph and the power in my car was reduced to almost nothing. I could not accelerate. The cars around me barely missed hitting me. I could have gotten hit and hurt or possibly killed along with the cars around me. It was extremely scary. I pulled over and took out my owner's manual and looked up the error message . It said you may drive the car however speed and acceleration would be reduced. I got off the highway and since I was close to home I drove the car at the reduced speed (as far to the edge of the road as I could get) to my home (2/5/22) I called my dealership to tell them what happened and they told me not to drive it and that if my insurance or roadside assistance would not cover the tow they would come and pick it up for me. My car was towed to my dealership and when I spoke to them and told them what happened, they didn't sound like it was a big deal. I asked if there was a recall on what happened to my car and they said no. They advised they would diagnose it first thing Monday morning (2/7) and would probably repair it the same day. I never received a call back that day and I tried to reach out three times and was not able to speak to anyone about it. In the meantime I had to pay for an Uber to get me to a location to pick up a rental car which I also had to pay for on my own. I feel that this was a very dangerous thing that happened to me while driving my car and just thinking of what could have happened is very upsetting. What happened is a big deal to me. My car is in the shop now and honestly I am upset and I'm not sure if I will feel safe when or if it is repaired. I also am concerned about the cost. On top of what I have already spent, I was advised that I would have to pay for the diagnosis and the repair since my car is out of warranty. I am not a mechanic by any means but it sounds like a manufacturer's defect to me.
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