NHTSA Complaint #11450871 — 2021 FORD BRONCO

On November 14th, 2021, the 2.7 ecoboost engine on my 2021 Bronco, with 2744 miles, shut off without warning. I was traveling on the interstate, going approximately 75 mph, with my girlfriend and elderly mother as passengers. The Bronco lost all acceleration and the "service engine" light came on. Fortunately, I was able to coast to the nearest exit ramp. After bringing the vehicle to a stop, I attempted to restart the Bronco to no avail. The starter would engage, but the engine would not fire back up. I unhooked the battery cable in an attempt to reset the electronics, but this did not work either. I then checked to make sure all of the fuses were tight, but the vehicle still wouldn't start. The vehicle was transported to the nearest Ford dealership. After 6 1/2 weeks at the dealership, the Bronco's repairs were finally complete. The dealership had to replace the entire engine. Based on the paperwork given to me by the dealership, cylinders 4, 5, and 6 had low compression, cylinder 6 spark plug was found mashed from the piston, and they found catastrophic failure in cylinders 4, 5, and 6. Also, the paperwork states that metal was found in the oil, cylinder 6 intake valve was found in the intake manifold, and metal chunks were found in the intake manifold and turbos. Needless to say, we were all pretty shaken up over losing complete acceleration and power on the interstate. We were very fortunate there was an exit ramp close to us, but this could have turned out very differently. I feel like we were unnecessarily put in a dangerous situation in an essentially brand new vehicle.