NHTSA Complaint #11450855 — 2015 HONDA CR-V

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11450855
Vehicle	2015 HONDA CR-V
Component	POWER TRAIN
Date of Incident	October 25, 2021
Date Filed	February 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

This vehicle shakes pretty badly at idle. We took it to Honda for repairs, there is no recall for this but they did have a service bulletin for the issue. They replaced the headrest and two mounts, one was for the transmission and the other I think was for the condenser unit and recalibrated the idle. The car did improve although the shaking was still there at idle. This was done in October and in the last two weeks the problem has gotten worse then when we first took it to Honda. The car shakes very badly and doesn't feel safe for my kids. I have resorted to putting the vehicle in Neutral at stop lights which helps.

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