NHTSA Complaint #11450817 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11450817
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	February 7, 2022
Date Filed	February 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

2011 FORD FUSION. WAS DRIVING THE CAR AND EVERY TIME I MAKE A TURN THE CAR CLUNKS. TOOK IT TO A PRIVATE AUTO SERVICE CENTER TO HAVE IT DIAGNOSED. HE DIAGNOSED THAT THE PROBLEM WAS THE ASSEMBLY STEERING SYSTEM. HE ADVISED US IT WASN'T SAFE TO DRIVE THIS VEHICLE. MY MOM HAS A 2012 FORD FUSION WITH POWER ASSIST PROBLEM AND HAD TO PAY OVER $2,000 TO GET IT FIXED BECAUSE FORD DIDN'T SHOW IT AS ONE OF THE THOUSANDS OF CARS THAT WERE RECALLED. After some further research, there is a NHTSA recall number on this problem. It is 15V340000. The Ford Recall Number is 15S18.

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