NHTSA Complaint #11450718 — 2018 AUDI Q3 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11450718
Vehicle	2018 AUDI Q3
Component	ELECTRICAL SYSTEM
Date of Incident	January 24, 2022
Date Filed	February 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

CPO with 20k miles that I bought back on August 25, 2021 from Audi. It is equipped with push/start. Vehicle won't start. I have tried to use both key-fob with fresh brand new battery. Did not work I even checked to see if the battery was good. Still it won't start. I ran my scanner got a U0101 Loss communication to TCM (Transmission Control Module). I had Audi came with a flat bed to pick up the vehicle on January 24, 2022 (Vehicle have around 26k miles). Just Last Friday February 4, 2022 Audi dealership in Rockville, Maryland text my wife said they need to get in contact with the Audi in Germany. This whole time they DID NOT get us a loaner or a rental to use. It's hard to communicate with the service provider.

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