NHTSA Complaint #11450678 — 2018 CHEVROLET MALIBU HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11450678
Vehicle 2018 CHEVROLET MALIBU HYBRID
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

As I was driving with cruise control on a freeway at 70 mph the car suddenly displayed a warning to reduce speed. I continued to try to get to the next exit but almost instantly it started reducing my power and slowed me down to a crawl. I pulled over on the freeway and it would not restart. The tow truck to it to a chevy dealer and the next morning they called asking for details as the car started right up and they drove it around for 10 minutes without issue. They kept the vehicle all day but were unable to recreate the problem so they told me there was nothing they could do. They pulled 17 codes and said that's too many to diagnose so nothing to do. I drove 15 miles home with no issues. The next day I went to get the oil changed and they tested the 12V battery and told me it failed. I went to buy a battery and drove home. The next day I drove around 10 miles and then it dies again as I was slowing down to a stoplight. I pushed it to a parking lot and installed the new battery. I took the old battery back to the store to get my core deposit back and asked them to test it. They said it tested fine but I went ahead and gave it to them as I already had the new battery installed and it's a pain in the rear to do. On the 3 mile trip home they car jerked/slipped shifting briefly and the check engine light came on. OnStar sent me a notification the first time telling me the battery was drained and I needed to charge it. The second time I received a notification that there was an issue with the "electronic drivetrain" and needed to take it in for service. I'm taking it to the dealer I purchased it from tomorrow to see if they can figure it out.

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