NHTSA Complaint #11450327 — 2022 TESLA MODEL 3

This vehicle has frequent issues with phantom braking whenever cruise control is engaged. The brakes are suddenly applied automatically and sometimes severely. This occurs dozens of times on long drives and I purchased the car new 6 weeks ago. I have reported it to Tesla and was told this is a “known software characteristic”. I brought it in for service and provided date and time stamps for dozens of occurrences. The service manager confirmed with me that this is a known issue that Tesla is looking into and that even her own Tesla has this problem regularly. This is clearly a safety issue and makes me feel unsafe to drive this car, which is especially concerning since one of the biggest selling points for me was its rating as the safest car on the road.