NHTSA Complaint #11450273 — 2019 MERCEDES-BENZ AMG GT53

Unable to read onboard computer screen in daylight conditions. The dimmer switch does not change the light setting on the computer screen, but does change the lighting illumination on the tach and speedometer. The computer screen has come on bright a few times in the past year, but only for less than a minute. It then goes back to the dim setting. This has been checked by two MB dealers who have said that “this is the way it is.” I know that isn’t right as the the computer screen has illuminated a few times to bright so it can be read in daylight conditions. I am unable to view the computer screen in daylight conditions, so unable to tell if cruise control is on or off and what speed it is set at. There are many other functions on the screen that can not be read. This includes outside temperature, time, active systems and fault notifications, to name a few. While driving, I try to read what’s on the screen which takes my attention away from driving. I would call this a safety issue. Based on internet search, I am not the only one with this problem on a 2019 Sprinter. MB knows of this problem, but will not fix it.