NHTSA Complaint #11449904 — 2022 TOYOTA CAMRY

VISIBILITY:REARVIEW MIRRORS/DEVICES issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11449904
Vehicle	2022 TOYOTA CAMRY
Component	VISIBILITY:REARVIEW MIRRORS/DEVICES
Date of Incident	January 13, 2022
Date Filed	February 2, 2022
Mileage	301 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2022 Toyota Camry. The contact stated that both the driver's side and the passenger's side mirror housing covers were melting. The vehicle was taken to an unknown collision center who took pictures of the vehicle and provided an estimate of repair to the contact. Then the vehicle was taken to the dealer where the vehicle was purchased. The dealer advised the contact that the mirror housing covers were not covered under the manufacturer's warranty. The manufacturer was notified of the failure and advised the contact that they could not assist as the failure was due to climate. The vehicle was not repaired. The failure mileage was approximately 301. Consumer purchased Toyota Camry 2022 XSE delivered 12-6-21. Spotted Side Mirror Plastic covers melted by heating elements 1-13-22. Requested the dealer in Elizabeth City NC. 252-335-4301 to repair, dealer denied to repair. Toyota HQ & dealer both denied the repairs.

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