NHTSA Complaint #11449902 — 2011 SUBARU FORESTER

The contact owns a 2011 Subaru Forester. The contact stated that she noticed an abnormal odor coming from the exhaust. The contact stated that there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed, and the contact was informed that the seals needed to be replaced. Additionally, the spark plug gaskets and gasket rocker needed to be replaced. The contact stated that the dealer removed the engine and replaced both cam carrier covers. The contact stated that she drove the vehicle for the next three years and experienced a recurrence of the odor from the exhaust. Additionally, the "check engine oil" warning light was illuminated. The vehicle was driven to the dealer who diagnosed the failure as a failed oil consumption test and recommended that all the seals be replaced yet again. The contact stated that the vehicle was not repaired but was pending repairs. The vehicle was driven back to her residence. The manufacturer had been informed of the failure. The failure mileage was approximately 120,400.