NHTSA Complaint #11449854 — 2019 SUBARU FORESTER

Battery Failure for the second time since purchase. Yesterday, 2/1/2022, I took my Subaru in due to the battery they replace about 15 months ago went dead two days ago. I was able to jump start to get back home. After sitting in my driveway after getting home two days ago I trie to start my car and again the battery was almost depleted. Not enough energy in the battery to start the car. Summary: Twice within a period of less than three (3) years I have brought my 2019 Subaru Forester in for service due to a dead battery that left me stranded. The battery, both incidents, was able to be jumped started to get home and also into Subaru for service. Both incidents Subaru Service initially said the battery was tested and OK and did not want to replace the battery. First incident: After 2 - 3 days I was back again to service for drained batter and they replaced with new battery. 13 - 15 months later the same exact battery drained and would not start car. Again, service said battery tested OK and would not replace, but my service advisor agreed to replace the batt This is the second time the battery was almost totally depleted and would not start the car. The first battery, that was part of the original purchase, died after owning the new car for about one (1) year. The first incident, I was able to get the car in for service after jumping the battery. The service tech said that the battery tested OK and Subaru would not replace the battery. Two or three days later the battery dies again. This time Subaru put in a replacement battery. Second time same incident, I took into Subaru service and again the tech said the battery tested OK. I then discussed with the Service Rep. and she agreed to mark the battery bad and to have the battery replaced with again another new battery. I asked about the issue of parasitic battery drain, which I learned about searching the web, and I assumed that they tested for this issue, but unsure if this was done.