NHTSA Complaint #11449813 — 2012 FIAT 500

The contact owns a 2012 Fiat 500. The contact stated that while depressing the clutch, the clutch was vibrating and shuddering. The contact stated that while driving the vehicle, the vehicle started vibrating while the accelerator pedal was being depressed. The contact stated that while the vehicle was in gear, the shuddering was not felt. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the clutch plate needed to be replaced. The contact referenced NHTSA Campaign Number: 16V302000 (Power Train) however, the VIN was not included. The contact attempted to reach out to the dealer by phone but was not successful. The manufacturer was not contacted nor notified of the failure. The approximate failure mileage was 112,000.