NHTSA Complaint #11449788 — 2012 DODGE RAM 3500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11449788
Vehicle	2012 DODGE RAM 3500
Component	ELECTRICAL SYSTEM
Date of Incident	August 28, 2021
Date Filed	February 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My key fob ignition switch is going bad. The 1st time I noticed is when I was pulling my camper on vacation and the truck just shut off all the lights everything. I safely pulled over and then I tried to start it and it wouldn't start.. I then wiggled the key and then it started. I talk to other people that own rams and they say they have the same problem. So I talked to the dealer and they said the only thing they can do is replace the Ignition. Which could cost more than $600. Now I would think being that this is quite a common thing that Chrysler would take care of the problem before somebody gets hurt or even killed from their vehicle shouting off and not knowing what to do. There are videos on YouTube on how to Terra park and clean the Ignition but I don't think that is a good idea.

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