NHTSA Complaint #11449716 — 2015 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11449716
Vehicle	2015 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	December 24, 2021
Date Filed	February 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The Navigation system stops and doesn't start. Checking on Google, I see that this has happened to many Tesla Model S owners who have an older model. This is because of a chip store card that fails after 4-6 years. On a long drive, this doesn't take us to the next super charger. This can cause the car to stop suddenly when it runs out of charge, and create risk for drivers and for other vehicles on the road too. The navigation is important on Teslas to know that one can safely complete her journey without running out of charge.

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