NHTSA Complaint #11449685 — 2016 VOLVO XC90

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11449685
Vehicle	2016 VOLVO XC90
Component	ENGINE
Date of Incident	January 31, 2022
Date Filed	February 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My car has begun to burn excessive oil. I am having to use 1 quart of oil every 1,000 miles. This is in addition to getting a routine oil change. Took vehicle to Volvo dealership for an oil consumption test, cost around $550, and had to drive 1245 miles and then bring car back. Brought car back and dealership confirmed car is using/burning excessive oil. Issue is with the o rings and gaskets needing to be replaced. Employee at dealership said this is known issue with the 2016 model burning excessive oil. Many threads online relating/reporting the same issue about oil consumption and believe a recall is warranted to fix this know issue with Volvo. Mileage is around 89k.

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