NHTSA Complaint #11449597 — 2011 DODGE JOURNEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11449597
Vehicle	2011 DODGE JOURNEY
Component	POWER TRAIN
Date of Incident	July 1, 2020
Date Filed	January 31, 2022
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control module (PCM) failure. The dealer updated the PCM software; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

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