NHTSA Complaint #11449399 — 2013 HYUNDAI TUCSON

This is in direct relation to Hyundai Recall Campaign 181. NHTSA recall # 19Vx-063. Engine stalled without warning - no engine light - in February of 2020. Vehicle was towed to a local certified and well known auto repair shop for $115.00. Owner of repair shop advised he looked for recalls and at that time, nothing was showing up for my vehicle and because the engine had 171,000 miles on it, we authorized him to locate the same engine (used) and install it. Cost to us, $5000.00. It wasn't until months (?) year (?) down the road that we received a recall notice from Hyundai; campaign recall 181. (Their letter's are not dated nor are the envelopes postmarked with dates, so I cannot provide those dates). My vehicle was slated to be inspected on 12/3/21; I advised the dealership that it is not the original engine, but the vehicle never made it to the inspection. The weekend prior to 12/3/21 (Thanksgiving weekend of 2021), the vehicle stalled (engine seized) on the highway at 65mph; lost power steering and it had to be towed. Our cost $310. We have a video where you can hear the awful grinding noises it made during that time. This time we towed the vehicle to the dealership where they confirmed the engine seized. Hyundai denied any claim to the engine seize. This used engine had less than 100,000 miles on it when it seized. We expected they would fix this one, but they told the dealership that since we did not get the 1st engine fixed by the dealership they won't replace the 2nd engine for us. We towed the vehicle back to our home where it is sitting. Safety was definitely a concern at 65mph and engine seizing; lost power steering. The problem has been confirmed by the dealership. No warning lights or messages; the grinding noise just came out of nowhere and the vehicle continued to lose power and stall on the side of the highway.