NHTSA Complaint #11448995 — 2019 KIA FORTE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11448995
Vehicle 2019 KIA FORTE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I Bought a white 2019 KIA forte almost brand new around July of 2019 my bumpers paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over. February of 2020 was when I thought it started getting pretty bad chips and chunks were missing all over the bumper and it wasn’t even a year yet maybe 10,000 miles by then. I took it to Kia they said I had to take it to Buick GMC dealership l where I bought it yet they told me I had to take it to KIA it was a lot of back and forth and I was busy with school and work it just wasn’t a priority at the time. It is now Jan 2022 a little over 45,000 miles it is still under bumper to bumper warranty. I took it into KIA on Jan 18 2022 for other recalls and sensor problems but when bringing up the paint problem nothing they said nothing can be done and it was not covered. The paint has looked as it has been delaminating and paint chipping has drastically spread. Please look at the photos attached for reference. After looking into it I have found out it is a common problem with white paint and would appreciate it if I hear back so KIA can fix this issue.

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