NHTSA Complaint #11448779 — 2016 FORD FLEX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11448779
Vehicle	2016 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2022
Date Filed	January 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The APIM stopped working, this unit controls all of the SYNC functions as well as front cabin vent selection. We can no longer use the windshield defrost because the air will only blow from the vents facing the driver and passenger seat. All hands free phone features, aux input, and USB port have also stopped working.

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