NHTSA Complaint #11448579 β€” 2011 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11448579
Vehicle 2011 FORD F-150
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Both my airbag lights remained on & off between 2017 until 2019, after more than 4 repairs 2013-2015 on the airbag system, according to the dealer I have to change the evaporator every 2 years. But since the last repair of the A/C in 2015 it is still working. In 2017 i had some throttle problems, I had to clean my fuel injectors and throttle body and change the sparkplugs. Both airbag light remained on/off. On 26 january 2019 my power steering failed and both airbag lights remained permanently on. I had to buy a new racking pin February i 2019. With regard to airbag lights after scanning they told me I have to change the OCT ,or the airbags, after the latest scan july 2019 I had to change both seat belts. I still have not change them. I donot trust them any more ( the dealer went suddenly bancrupt nov 2021) I have the impression my problems are either factory made maybe recalls can shed more light and or bad unprofessional service. My latest problem since 24 sept 2021 is failure of the transmission 6R80 the scan result P0720, P0722 recommendation replace lead frame connector, the filter, gasket and the oil. NHTSA & Ford have recalls/CSP since 2016 till end 2020 on the lead mold frame problem . According to the new local dealer I am not eligible for the recall/CSP because 10 years has passed . " the warranty cover a total of 10 years or either 150.000 miles whichever occurs first" , . I bought my F 150 xlt 2011 3.7L ecoboost on 13 april 2011 but my mileage is since 24 September 86.681 miles . Can i apply for recall or CSP ? My result of vin # says 0 unrepaired recalls , what does that mean .I have sent FoMoCO 3 letters since october 2021 they never answered me . I am an international /foreign client living in Curacao former Netherlands Antilles. Do we share as clients the same benefits as USA clients?

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