NHTSA Complaint #11448546 — 2014 BMW 535D

In January of 2020 the car stopped running while driving down the highway without warning. Upon restart the check engine light and chassis stabilization warning lights came on. I had the car towed to BMW. I was given an estimate of $18,000 to replace the entire fuel system. The problem was a faulty fuel pump that put metal shavings into the pump and fuel system. This is a known BMW problem. In fact there's a recall on my exact model for this issue but my VIN was not included. I feel it should be. I contacted BMW North America but was told there's nothing they can do. This is a diesel engine with under 125,000 miles on it. This should not have happened.