NHTSA Complaint #11448466 — 2018 LINCOLN CONTINENTAL

The electric door latching mechanisms fail to fully latch the driver's door shut when pulled to the first detent. In order to fully engage the door latches, it was necessary to slam the door. The first occurrence coincided with unusually cold weather (34 degrees f). These door latches had previously been the subject of a recall which first delayed the dealer's ability to sell the car to me. Then, suddenly, even though the parts were reportedly still unavailable, the dealer claimed to have been able to use company connections to obtain parts early and claimed to have carried out the recall before selling me the car in April 2019. About a year later, the latches malfunctioned, draining the car's battery over the course of about two days, after which, the same dealer "reprogrammed" the latches and replaced the battery. Now trouble with the same door latches emerges again.