NHTSA Complaint #11448433 — 2015 NISSAN PATHFINDER

PURCHASED THIS VEHICLE IN FEBRUARY 2019. TWO YEARS LATER IN MAY 2021, I WAS SLOWING DOWN TO MAKE A TURN AND WHEN IT WAS TIME TO ACCELERATE OUT OF THE TURN, THE CAR FELT LIKE IT LOST POWER AND EVEN THOUGH I WAS PUSHING THE GAS PEDAL, THE CAR SEEMED TO BE STUCK AND HESITATING. IT WOULDN'T GO OVER 5MPH. BROUGHT INTO CARMAX WHERE I PURCHASED IT FROM, BUT BECAUSE THERE WERE NO LIGHTS ON THEY COULDN'T FIND THE PROBLEM AND THE DIAGNOSTIC DIDN'T PICK UP ANY CODES. TWO DAYS LATER THE CAR DID THIS AGAIN AND THIS TIME IT LITERALLY DIED AS WELL IN THE MIDDLE OF A BUSY STREET. THIS TIME IS RATTLED AND SHOOK WHEN IT DIED. CARMAX SAID TO BRING IT IN TO A NISSAN DEALERSHIP. NISSAN TRIED TO GET ME TO PAY FOR A NEW ENGINE!! SAID THERE WAS SLUDGE ON THE OIL CAP AND THAT WAS AN INDICATION THAT WE NEVER CHANGED THE OIL. WE CHANGE THE OIL EVERY 5,000MILES! CARMAX WARRANTY WOULDN'T APPROVE A NEW ENGINE BASED ON 1 MECHANICS OPINIONS. I KEPT INSISTING IT FELT LIKE A TRANSMISSION ISSUE, BUT THEY CAN ONLY INVESTIGATE IF THEY HAVE A DIRECTION VIA IDIOT LITE OR CODE FROM THE DIAGNOSTIC. SO IF THEY DID THE INSPECTION AND THERE WAS AN ISSUE, THEN IT WOULD BE COVERED BY THE EXT. WARRANTY. BUT IF THEY DIDN'T FIND AN ISSUE, I WAS RESPONSIBLE FOR INSPECTION AND LABOR $300+. THEY REPLACED THE ALTERNATOR. CAR HAS BEEN RUNNING GREAT FOR THE LAST 9 MONTHS UNTIL THIS WEEK! THE CAR IS DOING IT AGAIN. SEVERAL TIMES IN A MATTER OF 3 DAYS THE CAR HAS LITERALLY FELT LIKE IT LOSES ITS POWER AND WONT GO OVER 20MPH NO MATTER HOW FAR YOU PUSH ON THE GAS PEDAL. SEEMS TO HAPPEN WHEN ACCELERATING FROM A SLOW DOWN, STOP, TURN OR AN INCLINE. YOU CAN LITERALLY FEEL THE LOSS IN POWER. BROUGHT IT TO A DIFFERENT NISSAN DEALER, WHO SAID RIGHT AWAY IT SOUNDS LIKE THE CVT TRANSMISSION ISSUE. I AM DEVASTATED. I LOVE EVERYTHING ABOUT THIS VEHICLE. I AM PRAYING THAT CARMAX'S EXTENDED WARRANTY COVERS THIS AND THAT IT FIXES THE PROBLEM. CONCERNED WHEN I READ OTHERS HAD IT FIXED BUT STILL HAVING THE ISSUE!