NHTSA Complaint #11448430 — 2012 VOLVO S60

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11448430
Vehicle 2012 VOLVO S60
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

When I first bought this Volvo there was condensation in both of the headlights then took it for a test drive and I really liked it and when I got back the dealer said if I was to buy it he would take care of both headlights so I assumed that he did but I bought it and left and was driving and then a code came on in the car saying low beam out I was like oh [XXX] so took it back to them they had me go buy $120 light bulb and that wasn't the problem they did some working and testing and said that it was the low beam ballast so I bought 1 for the drivers side and that fixed that problem but then not even a week later the same light came on saying low beam out, took it back and they said that it was the same thing on opposite side on passenger side so they said order the part and we'll fix it I did that took it back to them and they said it was fixed not even a day later and the light was back on swing low beam out I'm thinking that there is an issue that has to deal with some kind of recall with these lights cause there is no way that they should break that easy or quick so please get back to me and let me know thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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