NHTSA Complaint #11448399 — 2019 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11448399 |
| Vehicle | 2019 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
We left our Outback at the airport and went on a 4 day vacation. When we came back on December 5,2021 the car would not start and the battery was in a deep failure. The battery had approximately 32,000 miles on it and was the original battery. Took home, put on charger and on December 7, 2021 the vehicle still would not start and had to be jumped. The Subaru dealer replaced the battery under warranty with a larger cranking battery. Fail Code L0XXF4Q-3J8KGD1. A month later and less than 1,000 mile later, the battery failed again. It was jumpted and taken to the dealer. They said they found no problem and replaced it with a "courtesy" battery as a ONE TIME only fix. I had to buy a portable jumper because I'm afraid the car will fail again. There are many instances on the Subaru website of other owners having this problem due to electrical failure. I did notice that my "welcome chime" only turns on some of the time, which leads me to believe that the vehicle is not shutting down properly every time.
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