NHTSA Complaint #11448373 — 2016 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11448373
Vehicle	2016 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	January 14, 2022
Date Filed	January 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The clock spring has failed in my car unexpectedly and rapidly, exposing me as a teenage driver in college to complete unsafely while driving my car, as the airbags and brake assist that my parents wanted in my car to keep me safe do not function. There have been recalls on volkswagens for the clock spring before, and there should be one now. The car is 7 years old and has a little less than 73,000 miles on it - the clock spring should not be failing.

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