NHTSA Complaint #11448347 — 2022 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11448347
Vehicle	2022 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	January 21, 2022
Date Filed	January 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Last night I plugged in the car (2022 Tesla Model 3 Long Range) as I normally do and, via the Tesla app, scheduled the car cabin to be heated and the battery to be pre-conditioned by a specified time. When I entered the car at that time, the cabin had not heated up - the message on the display screen stated that the cabin heater was not functioning properly and that I should seek service. The temperature here in northern Wisconsin at the time of this incident was -13 F. Since I had planned to take a long trip across Michigan's Upper Peninsula this morning where there are few charging opportunities, and since I cannot assume that the battery pre-conditioned (which extends the range of the vehicle), if I had not aborted my trip I feel I could have been in a life-threatening situation due to extreme cold.

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