NHTSA Complaint #11448230 — 2022 HONDA CIVIC

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11448230
Vehicle	2022 HONDA CIVIC
Component	SERVICE BRAKES
Date of Incident	January 20, 2022
Date Filed	January 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

Adaptive Cruise Control (ACC) has been randomly shutting off out of nowhere during my drive. This has been happening off and on for two months and is NOT happening due to the reasons it could happen in the owners manual. It will not turn back on unless I pull over and shut off the car or place the transmission into park which forces me to leave a highway. Today without ACC even on I get 5 warnings including collision mitigation brake system failure and to see a dealer (pictures attached for all 5 warnings that came on the dashboard today). I saw Rudolph Honda in El Paso TX today and the service center lady told me she is aware of this problem and already tried to diagnose another 2022 Civic with no luck and there are no rentals to help me leave my car for further diagnostics and i cannot be seen for a week at Borman Honda in Las Cruces NM nearby where I live. So Honda is putting me out for my time and money i give them for this faulty ACC and related safety systems. I feel unsafe as this shuts off out of no where and could cause me to get rear-ended as last time this happened the car suddenly decelerated with someone behind me. This car is available for inspection.

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