NHTSA Complaint #11448195 — 2012 BUICK LACROSSE

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number 11448195
Vehicle 2012 BUICK LACROSSE
Component SUSPENSION:REAR
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

2012 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-764 THE CONSUMER STATED WHILE DRIVING THE VEHICLE BEGAN ZIG-ZAGGING AND BECAME DIFFICULT TO DRIVE. THE VEHICLE WAS REPAIRED AT A LOCAL AUTO REPAIR SHOP DUE TO THE PARTS BEING UNAVAILABLE AT THE DEALER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT DENIED REIMBURSEMENT DUE TO THE VEHICLE NOT BEING REPAIRED AT AN AUTHORIZED DEALER.

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