NHTSA Complaint #11448115 — 2018 SUBARU FORESTER
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11448115 |
| Vehicle | 2018 SUBARU FORESTER |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ME |
Consumer Description
I bought my 2018 Subaru Forester in may of 2020 it is now January of 2022 and I have replaced the entire windshield THREE TIMES. If requested, my vehicle can be inspected. It is clear that this windshield is too fragile and poses a safety risk for myself and those passengers that enter my vehicle. It is also costing me a lot of money to repair multiple windshields and causing my insurance to go up for something out of my control. I can only imagine what would happen if I were ever to get into an accident with the windshield being that fragile. I am not a dangerous driver nor have I ever been in an accident, I have a clean record. A class action lawsuit filed in 2017 stating that “The cracks were allegedly due to the deicer creating a condition that makes the glass susceptible to cracking after a minor strike to the glass, such as the stone's impact“ it also stated that the lawsuit included 2.5 million Subaru models between the years of 2017-2020. “[XXX], represented by Attorneys [XXX] Law Group, Moon Law APC, and [XXX], contends the Subaru models have "defective and dangerous" windshields that are prone to "cracking, chipping and otherwise breaking."” After the first windshield crack in June of 2020 (1 month after I purchased the vehicle) I called my authorized Subaru dealership and asked if there was a common problem or known safety issue with the windshields, I was told there was not and my issue was singular. This is a SEVERE safety concern. A minor crack went through both panes of the windshield and rapidly become in my line of vision. I feel as though this is an unfair and unjust safety concern that is costing Subaru drivers like myself their safety and money. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Related Complaints for the 2018 SUBARU FORESTER
Other VISIBILITY/WIPER Complaints
#11702872
Unknown
#11663188
Windshield cracked sitting parked matching Subaru TSB 12-192-15R except model of vehicle and Subaru stating not cov...
#11641146
Windshield cracked starting in the black area under the driver's windshield wiper. Car was idling at a drive through...
#11614798
Windshield broke while sitting parked. Was not impacted by flying objects. Had to replace out of pocket.
#11573444
A few days ago, a crack suddenly appeared in the windshield. It appeared when the car was parked in the garage. I rea...
Recent Complaints for the 2018 SUBARU FORESTER
#11716896
SERVICE BRAKES
The CVT parking brake switch has failed. The failure leads to the inability to remove the key from the ignition switc...
#11715383
ELECTRICAL SYSTEM
The defect presents itself when the equipped data communications module (DCM) attempts to communicate with 3G cellula...
#11715384
ENGINE
The AC compressor/condesor needs replaced and I see a lot of complaints on-line about this specific model- 2018 Fores...
#11715384
UNKNOWN OR OTHER
The AC compressor/condesor needs replaced and I see a lot of complaints on-line about this specific model- 2018 Fores...
#11710521
UNKNOWN OR OTHER
The AC compressor needs replaced and I see a lot of complaints on-line about this specific model- 2018 Forester so I ...