NHTSA Complaint #11447744 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11447744
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	December 20, 2021
Date Filed	January 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Power Steering failed while driving at approximately 50 miles per hour. The power steering assist light came on, I was able to pull the vehicle over but it was quite difficult. Checked for power steering fluid and this vehicle is not equipped with it, all seems to be electronic. What I didn't realize at that time was when the power steering goes your all wheel drive goes which makes it twice the hazard in the winter. I am thankful the roads were not icy as I probably would have crashed. There seem to be many recalls for this particular issue but not on my vehicle VIN.....why is that? Do I need a dealer to give me a failure report? Will Ford fix this? I await your reply, thank you for your time.

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