NHTSA Complaint #11447515 — 2001 VOLVO V70

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11447515
Vehicle	2001 VOLVO V70
Component	AIR BAGS
Date of Incident	January 10, 2022
Date Filed	January 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Received an airbag recall. There is no local dealer but there are authorized non-dealer service shops that do replace airbags. Under the recall a Volvo dealer must do the replacement. The nearest Volvo dealer is 300 miles away. Volvo will only reimburse for 25 miles of towing. The recall states "If you are unable to have this procedure performed without charge....". Towing cost would be approximately $800.00. How do I, and several others in my area, resolve this issue?

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