NHTSA Complaint #11447424 — 2022 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11447424
Vehicle 2022 TESLA MODEL Y
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!

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