NHTSA Complaint #11447264 — 2014 VOLKSWAGEN JETTA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11447264
Vehicle	2014 VOLKSWAGEN JETTA
Component	UNKNOWN OR OTHER
Date of Incident	November 9, 2021
Date Filed	January 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

My car has progressed from an intermittent crank/no start issue to outright failure while driving. There have been several incidents where I am driving at ~40 mph and my car completely dies in the middle of intersections/fast moving traffic putting me in grave danger. I have visited the dealership 4 times now with multiple parts replaced but the issue persists, and I feel unsafe driving the vehicle but I have no other option. I have not been given a loaner vehicle at any time from the dealership despite requesting one. There has been no check engine light present at any time. I have had the car since it was brand new and it has been serviced precisely at each service interval only at VW dealerships.

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