NHTSA Complaint #11447262 — 2012 KIA FORTE

On 10/31/20 my 2012 Kia Forte completely died at 49,000 miles while I was traveling at around 45 mph. I lost all power, the engine started smoking badly and I was stuck in the center of a 4 lane road with cars flying past me at around 50 mph. I had to call 911 because I could not get out of the smoking vehicle and I could not get the vehicle out of the middle of the road. The police officers had to do a pit maneuver to get me safely off to the side of the road. The vehicle was towed to the dealership where I originally purchased the vehicle in 9/2017. I was told after inspection that it had a severe knock sensor and catastrophic engine failure. My extended warranty company was charged for the $15000 engine that they replaced And I paid my $100 deductible. Although at the time the service department at Kia knew that this was an engine recall call situation that the manufacturer was responsible for, not my extended warranty company. My Kia forte Was in the shop for 2 months and the 1st engine they replaced did not work properly so they had to put another engine in during that period of time. Kia paid for the 2nd engine that was replaced. On January 27th of 2021 I received a notice from Kia Motors notifying me that my vehicle was part of the fire engine recall. I have had my vehicle in my possession a total of Maybe 380 days out of the last 438 since this happened. Kia corporate and the service parts Manager have been completely uncooperative, deceptive and negligent in their treatment towards me.I have gone through Maybe 25 loaner vehicles, had to bring the vehicle back 30 times, now a 4th engine is in the process of being replaced, I have defaulted on my car payments due to out of pocket expenses charged by Kia, the service department manager has stuck me with a $600 rental bill, a $250 traffic camera ticket, put me in a defective loaner that caused an accident and has now spent probably around 90k on a vehicle that is worth a fraction of that.