NHTSA Complaint #11447200 — 2022 KIA CARNIVAL

At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.