NHTSA Complaint #11447089 — 2017 PORSCHE MACAN S

The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer where an appointment was scheduled twice however, the contact was then informed that parts were not yet available. The appointments were then canceled. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified by email. The contact was unable to reach a representative by phone. The contact had not experienced a failure. Parts distribution disconnect.