NHTSA Complaint #11446601 — 2013 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11446601 |
| Vehicle | 2013 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
Recall issued by Ford 15S14 stating "If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash." This recall was performed July 8th 2015 at Twin Hills Ford dealership at approximately 30k miles. This exact same problem has happened again at approximately 60k miles and though talking with Ford they will not admit fault to a poorly designed steering motor with an identically poorly designed safety recall solution. This is a safety issue that I feel I should not have to pay upwards of 2500 to repair. Especially after the "solution to the safety hazard" has been performed. This issue puts others in danger and was not adequately resolved.
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