NHTSA Complaint #11446455 — 2020 TESLA MODEL 3
BACK OVER PREVENTION: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11446455 |
| Vehicle | 2020 TESLA MODEL 3 |
| Component | BACK OVER PREVENTION: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
After the OTA software updated to 2021.44.25.2 there were several changes to the graphic user interface and software system. Two direct issues of the update are: 1) The rear and side cameras that assist during backup now take longer to activate and have very jumpy (laggy) video feeds. So much so that the driver can backup at least 10 feet at low speed before an updated image is shown. This causes a very unsafe condition when backup up as there are multiple blind spots in the car. 2) The simplification of touchscreen controls requires the driver to be more distracted by having to navigate additional menus to turn on wipers, climate control, the radio, and safety features like the dashcam. Waiting on an appointment with Tesla but that is at least 20 days away.
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