NHTSA Complaint #11446325 — 2014 KIA SOUL

Live in Dallas,TX. In MS 12/29/20 when engine failed, no warning. Did not receive recall until 1/28/21. KIA Wilson Flowood,MS kept my Soul until I retuned in person to MS 4/7 and demanded they return my Soul. Admitted they had to finish installing engine. I picked it up 4/9. I knew before I left MS my vehicle was not running as it was before the incident. Took to Central KIA Plano,TX. Kept it several days but was told they found no issues. Soul still not running as before. Went for oil change 11/9 & was informed I had almost no oil. Said appeared oil pan not fitting correctly. Took to Southwest Kia Dallas. When I picked it back up was told oil pan had not been reinstalled property & same for the engine. Said multiple screws & bolts missing.They took pics & sent to their district mgr. I contacted my KIA consumer advocate. Bottom line was told my responsibility to take car back to Wilson in MS for them to correct poor workmanship. I do not feel safe driving my Soul for fear the engine will fail again. If it should happen on Freeway, especially in Dallas, I could easily be struck by another vehicle. I feel KIA should correct their issue & authorize a local Dallas dealer to do so. KIA has put it in my hands to correct. Why would I drive my Soul 456 miles back to dealership that did not repair it correctly in the first place? I have no faith they would correct the issues.