NHTSA Complaint #11446038 — 2013 KIA FORTE

We have not been able to get this vehicle to pass emissions, ive taken it to multiple kia locations and no one has been able to help. The engine light has been on and theyve changed the sensor as thats what repair shop suggested it may be, but still nothing. Then just out of the blue its stopped working. I took it to a smaller shop as i no longer trusted the kia dealership and the guy told me it was a recall as this is not an old car and it needed engine work. I contacted kia and they said yes there was an important sfety recall that we should of received a letter, suggested to call 18003334542 for a tow, but i have spoken to 6 people who i cant understand and have been able to get a tow to a kia dealership