NHTSA Complaint #11445757 — 2013 KIA OPTIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11445757
Vehicle	2013 KIA OPTIMA
Component	STRUCTURE:BODY
Date of Incident	November 13, 2020
Date Filed	December 31, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

A year ago, the paint started falling off of the roof rails on my 2013 Kia Optima. It is continuing to peel away. The color I have is Snow White Pearl. I have contacted my dealership and have been told that there is only a 3 year, 36,000 mile warranty on the paint and since I am outside of those parameters, there is nothing they can do for me. I have also taken it to a body shop to find out about repainting the areas and get an estimate for having the work done.

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