NHTSA Complaint #11445680 ā 2020 RAM 3500
STRUCTURE:BODY issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11445680 |
| Vehicle | 2020 RAM 3500 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
This Laramie trim level truck has an electronic drop tailgate with a button to drop the tailgate on the overhead console and one on the key fob. The tailgate on my truck was closed during my pre-trip and entering the vehicle. I had a trailer hooked to the receiver hitch and drove ten miles before realizing the tailgate was now in the down position and caused significant damage to the tailgate because the tailgate made contact with the trailer. With the electronic release tailgate on this particular year truck there is not a warning message alerting the driver that the tailgate is ajar. There is such an alert on newer models (2021-2022) I went to a local dealership to check. Iām sure the tailgate drop button somehow was pressed on the key fob while in my pocket entering the truck. But I did not receive any alert on the instrument cluster or even hear the tailgate open because the tailgate has a soft open feature. I see this being a serious safety concern to possibly lose cargo and cause a more serious accident.
Related Complaints for the 2020 RAM 3500
Other STRUCTURE:BODY Complaints
Recent Complaints for the 2020 RAM 3500
#11718941
POWER TRAIN
The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and turned off, the gear shift...
#11718937
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and the engine was turned off,...
#11702494
BACK OVER PREVENTION
The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Pr...
#11698464
UNKNOWN OR OTHER
After normal operation, I shut off the vehicle, and within seconds it caught fire without any external cause. Our ins...
#11686066
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ram 3500. The contact stated that while driving at various speeds, the vehicle made an abnorm...