NHTSA Complaint #11445676 — 2014 KIA SOUL

This vehicle has been a nightmare for half of the time that I’ve had it. I first took it back to the Kia dealership in 2019 because of the check engine light and told them it was pulling a 420 code I knew that was a catalytic converter which had been recalled. After a few hours of having my car they told me that no repairs were needed so they marked the recall as complete. I had to continue to drive with a check engine light on for several months. I brought it back again because I needed it to be fixed in order to pass the state inspection for registration renewal . At that point they did put on a new catalytic converter. Ever since then it has been leaking or burning oil. I’m not sure how it’s gone through so much oil but the oil light has stayed on more than it’s turned off despite putting a quart in every couple of days . For the last month I’ve been doing 2 quarts at a time. Two nights ago my engine light started flashing on the highway. My car was shaking violently. When I got to my destination my engine completely died and the car started rolling backwards in the street as I went to put it in park. I have since towed my vehicle twice to different auto shops. Currently they’re saying that it needs a new engine because of the oil problem and are quoting me $7800. I believe that this was part of the recall and that I should’ve received a new engine two years ago. Instead I have easily spent more than $1000 this year on oil alone. And I cannot afford an engine that is worth twice as much as the car itself. I am very lucky that I wasn’t stranded on the interstate and even luckier that my car didn’t catch on fire. For that I don’t credit the car I credit the fact that I slowed down well below the speed limit to finish my route.