NHTSA Complaint #11445568 — 2020 TRIPLE E UNITY

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11445568
Vehicle 2020 TRIPLE E UNITY
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Mercedes Sprinter Automatic Emergency Braking cannot stay turned on, by design. After driving 30-60 minutes without traffic it turns off, every time. There's more potential for driver confusion and accidents when the system works sometimes and not others. The dealer says this behavior is intentional. A warning light does appear on the dash when AEB is disabled.
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