NHTSA Complaint #11445370 — 2019 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11445370
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	December 26, 2021
Date Filed	December 28, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My Subaru Ascent 2019 is 2.5 years old. The windshield has developed a crack on its own on a long drive. The crack first appeared at the bottom of windshield near front passenger seat, and has started spreading sideways towards driver side in a zig-zag fashion. It's about 10 inches long now. I called Subaru service center and informed them about the crack. The service center said one of their managers will call me to discuss. I'm waiting for the call. I had a similar random crack appear on the sunroof 6 months after purchasing the car. It also appeared on a long drive. Subaru inspected and initially refused to cover the sunroof under warranty. They later came around and replaced the sunroof on their own and without charge to me.

Related Complaints for the 2019 SUBARU ASCENT

Other VISIBILITY/WIPER Complaints

#11643538 — February 18, 2025 — Subaru windshild in my 2019 Ascent have been replaced twice in 30,000 miles due to very inadequate glass. I'm strugg...

#11633422 — December 31, 2024 — The windshield cracked with no obvious damage. The crack did not start at a chip. Cracked while not driving and no ...

#11551291 — October 23, 2023 — Yesterday I got in my vehicle first thing in the morning and there was a crack at the bottom of my windshield. I’m no...

#11533546 — July 20, 2023 — Windshield broke for no reason. Crack not associated with any damage or weather incident.

#11533547 — July 20, 2023 — Sunroof glass broke. No apparent reason.

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