NHTSA Complaint #11445347 — 2018 AUDI Q3
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11445347 |
| Vehicle | 2018 AUDI Q3 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
noticed a clicking sound in the steering column that was intermittent; after a week, the airbag light lit up and stayed lit ... per the manual, contacted Audi immediately for service. Was told it was a "clock spring module" and that it would take a few weeks for the part to come in. I was also told that the airbag would likely not activate in a crash ... they could not guarantee it would also not automatically just deploy. It has now been over 2 months and the service department at Audi has told me that they have no idea when that part will be available. additionally, none of the other buttons on the steering column are active now.
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