NHTSA Complaint #11445053 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11445053 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 93,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2012 Ford Fusion. The contact stated while driving 50 MPH, the "Steering Assist Fault" warning message was displayed and the steering wheel locked up. The contact was able to pull over and restart the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The dealer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
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